How long are your consultations?
All initial physiotherapy consultations are scheduled for 40 minutes. All follow-up physiotherapy consultations are scheduled for 30 minutes depending on the complexity of your condition.
What payment options do you accept?
We accept HICAPS (On the spot private health fund claiming) cash, EFTPOS, VISA and MasterCard.
How much benefit will I receive from my private health insurer?
The amount of benefit that you may be entitled to from your private health insurer varies from person to person. You should contact your insurer for more information. However, the rebate can be around 50-75% of the consultation fees. Our Hicaps machine will lodge the claim for you on the spot with your health fund. This save you time from lodging the claim yourself with your fund.
Do you have HICAPS facilities?
Yes we do have HICAPS facilities which can be used to claim any private health insurance benefit at the time of consultation.
What constitutes an initial physiotherapy consultation?
An initial physiotherapy consultation is for the assessment and treatment of any new complaint. That is, your first appointment with New Age Physiotherapy will be an initial consultation. Subsequent consultations for the same complaint will be follow-up (standard) physiotherapy consultations. If you present with a new complaint or there has been a significant lapse in time since your last consultation (i.e. greater than 3 months unless agreed upon by your physiotherapist), an initial physiotherapy consultation is required.
What if I have multiple injuries which require physiotherapy?
Our initial and standard physiotherapy consultations are based on the assessment and treatment of a single complaint. Should you have multiple complaints requiring assessment and treatment, you must advise us of this such that an extended period of time can be allocated to you. In the event of this, you will be charged for an extended physiotherapy consultation. Further details regarding extended physiotherapy consultations can be gained by contacting us 9606 8258 Austral) or email: admin@newagephysio.com.au
Do I need a referral from a doctor?
A referral for physiotherapy is only required if you are a workers compensation, compulsory third party, DVA or Enhanced Primary Care (EPC)eligible patient. However, A referral is NOT required for any private patients as your Physiotherapist are primary allied health professions.
Is physiotherapy covered by Medicare Australia?
Medicare Australia provides a subsidy for up to 5 sessions of physiotherapy consultations for people who meet specific criteria relating to chronic conditions i.e. EPC scheme and chronic pain over 6 months. You must have a referral from a doctor to be eligible for these services. If you feel that you may be eligible for these services, please discuss this matter with your doctor. Medicare Australia does not cover the full cost physiotherapy and will incur a GAP fee of $20 per initial session and $10 for follow up sessions.
When should I arrive for my first appointment?
We request that you arrive at least 10 minutes prior to your scheduled appointment time to ensure that all necessary forms have been completed and any referrals or scan results can be scanned into our system. This is to ensure that you get seen on time.
What to bring to your first appointment?
– Patient registration form – this will have been emailed to you or can be found at the top of this page and must be brought with you unless you have returned this prior to your appointment.
– Doctor’s referral (If you have one). This is essential for workers compensation, compulsory third party, DVA and Enhanced Primary Care (EPC) eligible patients.
– Any scans relating to your presenting complaint (e.g. x-rays, CT, MRI or ultrasounds).
– Claim number and insurer details (workers compensation and compulsory third party patients only).
What should I wear to my appointment?
It is important that our physiotherapists are able to visualise the body area for which you have sought consultation. Please bare this in mind with what clothing you wear to your consultation. For lower limb complaints it is appropriate to wear shorts or equivalent. For shoulder or neck complaints, female patients should wear a singlet top or equivalent. Towels will be provided for draping. It may also be important for your physiotherapist to assess any footwear that may be contributing to your complaint (e.g. work shoes, runners or other sports shoes), so bring these with you.
I have injured myself playing sport on the weekend. What should I do?
We reserve appointment slots on a Monday morning for those who may have incurred an injury over the weekend, such that you can get an early professional assessment, diagnosis and commence treatment. You can make an appointment for Monday morning by call 02 98211533 (Liverpool) 02 9606 8258 (Austral) or email: admin@newagephysio.com.au or submit a online enquiry with your clinic of your choice.
Note: If you have sustained a serious injury, please attend your local hospital emergency department.
Why can’t my child (under 16 years of age) attend physiotherapy on their own?
New Age Physiotherapy has a policy that any patient under the age of 16 must be accompanied by a parent or guardian for medicolegal, privacy and confidentiality reasons. Informed consent for patients under the age of 16 must be gained from both the patient and the parent/guardian.
What should I do if I need to change my appointment?
If you need to change an existing appointment, please contact us on 02 9606 8258 (Austral) or as soon as possible to make appropriate arrangements.
Do you charge a non-attendance/cancellation fee?
Yes. Our physiotherapists set aside individualised time for your appointments, which can be difficult to fill if patients cancel without much prior warning. Consequently, patients who fail to turn up to their appointment or cancel within 8 hours on the day of their appointment will be charged a fee of $70.00.
I have a great idea for the clinic! How can I provide feedback?
We value your feedback at Austral New Age Physiotherapy feel free to submit a feedback form online. We are always happy to receive feedback to allow us to better our services for our patients care.
Do you have parking available?
Yes. Free parking at Austral is available onsite.
Physiotherapy
How much does it cost to see a physio?
The cost of a physiotherapy session at New Age Physiotherapy varies depending on the type of treatment required. Initial consultations are typically longer and may cost more than standard follow-up sessions. For the latest pricing or to request a quote, feel free to contact our clinic directly or book online.
Physio or chiro – which one should I see?
Both physiotherapists and chiropractors treat musculoskeletal issues, but the approach differs. Physiotherapists focus on movement-based rehabilitation, muscle strengthening, manual therapy and long-term recovery. If you’re dealing with an injury, chronic pain or post-surgery rehab, physiotherapy is often the more comprehensive choice. At New Age Physiotherapy, we assess your condition holistically and tailor a plan to restore function, reduce pain and prevent re-injury.
Who is the best physio in Sydney?
New Age Physiotherapy is highly rated for its personalised care, advanced techniques and wide range of services, including emergency physio, dry needling, spinal decompression and NDIS support. Our team is dedicated to delivering exceptional results across Austral, Liverpool and the wider South Western Sydney region.
What does a physio actually do?
Physiotherapists are healthcare professionals who assess, diagnose and treat a wide range of physical conditions, from sports injuries and back pain to post-operative rehab and chronic conditions. At New Age Physiotherapy, our treatments may include manual therapy, dry needling, shockwave therapy, exercise prescription and more, all designed to help you move better and feel stronger.
How soon should I see a physio after getting injured?
Ideally, you should see a physio as soon as possible after an injury to reduce pain, limit further damage and start the recovery process. Early intervention can significantly improve healing outcomes. At New Age Physiotherapy, we even offer same-day and after-hours emergency appointments for urgent cases.
Can physiotherapy help with sports injuries?
Yes, physiotherapy is essential for the treatment and prevention of sports injuries. At New Age Physiotherapy, we work with athletes of all levels to manage injuries like sprains, strains, ACL tears and overuse injuries. Our sports rehab plans aim to get you back to peak performance.
What’s included in a physiotherapy session?
A typical session includes a comprehensive assessment, hands-on treatment (like joint mobilisation or massage) and a personalised exercise plan. Depending on your condition, we may also use advanced modalities such as shockwave therapy, dry needling, laser therapy or spinal decompression. Education and self-care strategies are also part of the process to support long-term results.
How often should I see a physiotherapist?
Frequency depends on your condition and treatment goals. For acute injuries, one to two sessions per week may be recommended initially. Chronic issues or post-surgical rehab might require ongoing care. Your physio at New Age Physiotherapy will design a customised treatment schedule after your initial consultation, adjusting it as you progress.
Is physio good for back pain?
Absolutely. Physiotherapy is one of the most effective treatments for both acute and chronic back pain. Our experienced team uses evidence-based techniques like spinal decompression, manual therapy, dry needling and tailored exercises to relieve pain, improve mobility and prevent recurrence.
Exercise Therapy
What is exercise therapy in physiotherapy?
Exercise therapy is a key part of physiotherapy that uses targeted physical exercises to improve strength, flexibility, balance and function. At New Age Physiotherapy, our expert team designs custom exercise programs to treat injuries, support recovery and manage chronic conditions safely and effectively.
How does exercise therapy help with recovery and rehabilitation?
Exercise therapy supports recovery by improving blood flow, restoring joint mobility, strengthening weak muscles and correcting movement patterns. It’s essential after injury, surgery or periods of inactivity. At New Age Physiotherapy, we integrate exercise therapy into your personalised treatment plan to speed up healing and reduce the risk of reinjury.
Is exercise therapy different from regular gym workouts?
Yes, it’s very different. Exercise therapy is clinically prescribed and supervised by a qualified physiotherapist. Unlike generic gym workouts, it focuses on correct form, targeted muscle activation and therapeutic progression based on your condition, injury or rehab goals.
Exercise therapy is suitable for whom?
Exercise therapy is suitable for people of all ages and fitness levels, including:
- Individuals recovering from injury or surgery
- Patients with chronic pain or arthritis
- Athletes looking to return to sport
- Seniors aiming to improve balance and mobility
- NDIS participants working on independence and strength
If you’re managing a condition or improving function, we tailor each program to your needs.
Do I need a referral to start exercise therapy?
No referral is needed to begin exercise therapy at New Age Physiotherapy. You can book directly as a private patient. If you’re starting under NDIS, Medicare (EPC), WorkCover or DVA, a referral from your GP or care coordinator may be required.
What can I expect during an exercise therapy session?
Your session will include:
- Initial assessment of strength, flexibility, posture and movement
- A tailored program of guided exercises focused on your condition or goals
- Ongoing supervision and corrections to ensure safe technique
- Progress tracking and gradual adjustment of intensity
Sessions may also involve clinical Pilates or other rehab equipment depending on your needs.
Can exercise therapy help with chronic conditions like arthritis or back pain?
Yes, absolutely. Exercise therapy is one of the most effective ways to manage chronic pain and improve function in conditions like arthritis, lower back pain, osteoporosis and fibromyalgia. At New Age Physiotherapy, we help you move with confidence, reduce stiffness and build strength safely and sustainably.
How much does an exercise therapy session cost?
Pricing depends on the session type and whether it’s part of a broader physiotherapy treatment plan. We offer individual sessions and tailored programs, with private health rebates available for eligible patients. For specific pricing or package options, feel free to contact our clinic directly on 02-9606 8258.
Massage Therapy
What types of massage therapy do you offer at New Age Physiotherapy?
At New Age Physiotherapy, we offer a range of evidence-based massage therapies to suit various needs, including:
- Remedial Massage – Targets muscular tension, injuries and chronic pain.
- Sports Massage – Ideal for athletic recovery and performance.
- Deep Tissue Massage – Works on deeper layers of muscle and connective tissue.
- Trigger Point Therapy – Focuses on tight muscle knots causing referred pain.
- Relaxation Massage – Reduces stress, anxiety and general tension.
How does remedial massage help with pain and muscle recovery?
Remedial massage uses deep, targeted techniques to release tight muscles, improve blood flow, reduce inflammation and restore mobility. It’s particularly effective for:
- Injury recovery
- Postural imbalances
- Chronic pain (eg: back, neck or shoulder)
- Headaches or muscle fatigue
It also supports faster healing and better performance when combined with physiotherapy.
Is massage therapy covered by private health insurance?
Yes, most private health funds cover massage therapy when provided by a qualified and registered therapist, whom we have on-site at New Age Physiotherapy. We offer on-the-spot claims via HICAPS for eligible extras cover, so be sure to bring your health fund card.
Do I need a referral to book a massage therapy session?
No referral is needed to book a massage therapy session at New Age Physiotherapy. Simply contact us or book online. However, if your treatment is part of a Medicare, DVA or Workers’ Compensation plan, a referral may be required.
How often should I get massage therapy for chronic pain or tension?
The ideal frequency varies depending on your condition. But for chronic pain or ongoing muscle tension, fortnightly or monthly sessions are commonly recommended. Your therapist at New Age Physiotherapy will assess your needs and recommend a tailored plan to ensure long-term benefits.
What should I expect during my first massage therapy session?
Your first session includes:
- A brief consultation to understand your symptoms, goals and health history
- A customised treatment plan focusing on specific muscle groups or pain areas
- Techniques like deep tissue work, trigger point release or gentle relaxation
- Advice on aftercare, hydration and when to book your next session
We prioritise your comfort, safety and privacy throughout the experience.
How much does a massage therapy session cost?
Pricing of the therapy depends on the duration and type of massage. Standard options include:
- 30-minute sessions (targeted areas)
- 60-minute sessions (full-body or combination)
Private health rebates may apply. For current rates or package deals, please contact our clinic on 02-9606 8258.
Functional Movement Screening
What is functional movement screening in physiotherapy?
Functional Movement Screening (FMS) is a physiotherapy-based assessment that evaluates how well your body performs basic movements like squatting, lunging, reaching and stepping. It helps identify muscle imbalances, joint restrictions, poor mobility and faulty movement patterns that could lead to pain or injury. At New Age Physiotherapy, we use FMS to create safe, personalised treatment and exercise plans for each patient.
Why should I get a functional movement screen before starting exercise?
FMS provides a baseline assessment of your movement quality before you begin an exercise, rehabilitation or training program. It helps:
- Identify and correct movement dysfunctions
- Reduce the risk of injury
- Optimise performance outcomes
- Personalise your training or rehab plan
Regardless if you’re a beginner, returning from injury or getting back into fitness, starting with an FMS ensures a safer, smarter path forward.
What does a Functional Movement Screen assess?
FMS evaluates seven key movement patterns that involve:
- Mobility (flexibility and range of motion)
- Stability (core control and balance)
- Coordination and motor control
It checks how your body moves under minimal stress, revealing any imbalances or limitations that could affect your posture, strength or risk of injury.
Who should consider doing a Functional Movement Screening?
FMS is ideal for:
- Athletes and gym-goers
- People starting or restarting exercise
- Individuals recovering from injury
- Office workers with posture issues
- Older adults looking to maintain mobility and prevent falls
- NDIS participants needing movement assessments for their plan
At New Age Physiotherapy, we customise FMS for all fitness levels and age groups.
Is FMS only for athletes or active individuals?
Not at all. While FMS is widely used in sports settings, it’s equally valuable for everyday individuals. Anyone who wants to move better, reduce pain or exercise safely can benefit, regardless of current activity level.
What happens during a functional movement screening session?
Your physiotherapist will guide you through a series of seven standardised movement tasks including:
- Overhead squats
- Lunges
- Shoulder mobility tests
- Core stability exercises
How can FMS help prevent injuries or improve performance?
FMS helps spot potential problem areas before they turn into injuries. By improving joint mobility, correcting imbalances and strengthening weak points, FMS reduces strain on your body during daily activity or exercise. It also improves efficiency, balance and coordination, helping you perform at your best in sport, work or everyday life.
Physio Pilates
What is Physio Pilates and how is it different from regular Pilates?
Physio Pilates is a specialised form of clinical Pilates that’s guided by a qualified physiotherapist. Unlike standard Pilates classes, Physio Pilates is medically informed and personalised, focusing on injury prevention, rehabilitation, posture correction and core stability. At New Age Physiotherapy, we integrate physiotherapy knowledge with tailored Pilates exercises to deliver safe and effective outcomes for all fitness levels.
Can Physio Pilates help with injury recovery or chronic pain?
Absolutely. Physio Pilates is highly effective for managing:
- Lower back pain
- Neck and shoulder tension
- Post-surgical rehab
- Joint instability
- Pelvic floor dysfunction
- Arthritis and chronic pain conditions
Your physiotherapist will create a targeted Pilates program to rebuild strength, flexibility and control without aggravating your condition.
Do I need a referral to join a Physio Pilates program?
No referral is required to start Physio Pilates at New Age Physiotherapy. You can book directly. However, if you’re participating under a Medicare (EPC), WorkCover or NDIS plan, a referral from your GP or coordinator may be needed.
Is Physio Pilates suitable for beginners or people with limited mobility?
Yes, it’s ideal for beginners, seniors and those with restricted mobility. Unlike group Pilates classes, Physio Pilates is individually tailored and supervised by a physiotherapist, ensuring exercises are safe, gentle and appropriately modified to suit your needs and capabilities.
How is a Physio Pilates session structured?
Each session typically includes:
- A brief assessment or progress check
- A series of individualised exercises using equipment like reformers, mats and small props
- A focus on core stability, alignment, breathing and controlled movement
- Supervision and correction by your physiotherapist throughout the session
The sessions are designed to challenge safely while promoting body awareness and functional strength.
Will I get a personalised Pilates program from my physiotherapist?
Yes. At New Age Physiotherapy, all Physio Pilates clients receive a customised program based on their injury, condition, goals and ability. Your physiotherapist will monitor your progress and update your program regularly to ensure ongoing improvement.
How often should I do Physio Pilates for the best results?
For most people, we recommend one to two sessions per week, depending on your goals and condition. Consistency is key to gaining benefits like improved posture, pain reduction and muscle tone. Your physiotherapist will advise the best frequency based on your individual needs.
How much does a Physio Pilates session cost?
Session costs vary depending on whether it’s a 1:1 session, a small group class or a part of a physiotherapy plan. Private health insurance rebates may apply if your cover includes physiotherapy. For current pricing and available packages, please contact our clinic directly on 02-9606 8258.
Rotator Cuff
What is the rotator cuff and why is it important?
The rotator cuff is a group of four muscles and tendons that stabilise your shoulder joint and help with movements like lifting, reaching and rotating your arm. When the rotator cuff is injured or inflamed, it can cause pain, weakness and limited shoulder movement, making even simple tasks difficult.
Which physiotherapy exercises are most effective for treating rotator cuff injuries?
Effective physio exercises often include:
- Isometric shoulder holds (to build early strength without strain)
- External and internal rotation exercises using resistance bands
- Scapular stabilisation movements (eg rows, wall slides)
- Pendulum swings for gentle mobilisation
- Progressive resistance training as healing improves
At New Age Physiotherapy, we tailor your rehab program based on your injury severity, pain level and mobility.
How can I strengthen my rotator cuff safely?
To strengthen your rotator cuff safely:
- Start with low resistance and high control exercises
- Focus on form, posture and slow movement
- Avoid overhead lifting or sudden jerks early in rehab
- Work with a physiotherapist to ensure correct technique
At New Age Physiotherapy, we guide you step-by-step with supervised exercise therapy to rebuild strength without risking reinjury.
Can rotator cuff exercises help avoid surgery?
In many cases, yes. With consistent physiotherapy, many people with partial tears, tendinopathy or impingement can regain function without surgery. Our goal at New Age Physiotherapy is to:
- Reduce pain
- Restore strength and range of motion
- Improve shoulder mechanics
Early intervention with a structured physio plan can often prevent the need for surgery.
How often should I do rotator cuff rehab exercises?
Most rehab programs start with daily or every-other-day sessions, especially during the early phase. As you progress, frequency may reduce to two to three times per week. Your physiotherapist at New Age Physiotherapy will personalise your schedule based on:
- Injury stage
- Pain levels
- Progress made in strength and function
Are there any exercises I should avoid with a rotator cuff tear?
Yes, certain exercises can worsen the injury including:
- Overhead pressing or heavy shoulder lifts
- Upright rows and dips
- Sudden, jerky arm movements
- Exercises that cause sharp pain or instability
Our experienced therapist will help you avoid aggravating exercises and teach modified versions that support healing.
How long does it take to recover from a rotator cuff injury with physio?
Recovery time varies by severity:
- Mild strain or tendinopathy: 4–8 weeks
- Partial tear: 2–3 months
- Post-surgical rehab (if needed): 4–6 months
With early diagnosis and a consistent physiotherapy program, most patients see significant improvement within 6–12 weeks. Our team at New Age Physiotherapy will track your progress and adjust your plan as needed.
How much does rotator cuff physiotherapy cost?
Physiotherapy session costs at New Age Physiotherapy depend on:
- Whether it’s an initial consultation or a follow-up
- If additional services like dry needling or exercise therapy are included
- Private health fund coverage, which may reduce out-of-pocket costs
Contact our clinic by calling at 02 9606 8258 or emailing at admin@newagephysio.com.au for the latest pricing, package deals or rebate eligibility. We also offer same-day and after-hours appointments for urgent cases.
Pregnancy Physiotherapy
What is pregnancy physiotherapy and how can it help?
Pregnancy physiotherapy supports women through the physical changes of pregnancy by addressing pain, posture, mobility and muscle function. At New Age Physiotherapy, we provide tailored treatment plans to help relieve discomfort, improve pelvic stability, prepare for labour and support a smoother postnatal recovery.
Is physiotherapy safe during all stages of pregnancy?
Yes. Physiotherapy is completely safe during all trimesters when conducted by a qualified physio experienced in prenatal care. At New Age Physiotherapy, we adjust all techniques and exercises to suit your stage of pregnancy and specific needs.
What common pregnancy-related issues can physio treat?
Our physios can help manage:
- Lower back or pelvic girdle pain
- Sciatica or nerve compression
- Abdominal muscle separation (diastasis recti)
- Postural changes
- Swelling or circulation issues
- Incontinence or pelvic floor dysfunction
Can a physio help with lower back or pelvic pain during pregnancy?
Absolutely. Our physiotherapists use gentle manual therapy, postural advice, strengthening exercises and support aids (like pelvic belts) to reduce pain and improve comfort during everyday movement.
Do I need a doctor’s referral for pregnancy physiotherapy?
No referral is required to begin pregnancy physiotherapy at New Age Physiotherapy. However, if you’re using Medicare or another care plan, a referral may be needed.
What should I wear to a pregnancy physiotherapy session?
Wear comfortable, stretchy clothing that allows easy movement and access to your back, hips or abdomen if needed. We provide pregnancy-safe equipment and supportive props during sessions.
Can physiotherapy help with postnatal recovery after childbirth?
Yes! Postnatal physio can assist with:
- Pelvic floor and core strengthening
- Recovery from Caesarean or vaginal birth
- Pain relief for neck, back or shoulders (often from feeding/posture)
- Safe return to exercise
How much does pregnancy physiotherapy cost?
Session costs vary based on whether it’s an initial consult or follow-up. Private health rebates may apply under physiotherapy extras cover. Contact us on 02-9606 8258 for current pricing or package options.
Dry Needling & Acupuncture
What is dry needling and how does it differ from traditional acupuncture?
Dry needling targets trigger points in tight or overactive muscles to reduce tension and pain. While it uses the same fine needles as acupuncture, dry needling is based on modern Western medicine principles, not traditional Chinese medicine. It’s commonly used to treat musculoskeletal issues and sports injuries.
How does dry needling help with muscle pain or tightness?
Dry needling helps by:
- Releasing muscle knots (trigger points)
- Improving blood flow and oxygen delivery
- Reducing referred pain and muscle tension
It’s often used alongside other physiotherapy techniques for faster recovery.
Is dry needling painful or uncomfortable?
You may feel a brief twitch or dull ache when the needle hits a trigger point, but most patients tolerate it well. The sensation is usually short-lived and followed by relief and looseness in the treated muscle.
What conditions can be treated with acupuncture or dry needling?
Common conditions include:
- Neck and back pain
- Headaches or migraines
- Tennis elbow, shoulder pain
- Sciatica
- Sports injuries
- TMJ (jaw pain)
Is dry needling safe when done by a physio?
Yes. Our physiotherapists are specially trained and certified to perform dry needling safely and hygienically. We follow strict protocols to ensure comfort and effectiveness.
Do I need a referral for dry needling or acupuncture sessions?
No referral is required for private patients. You can book directly. For WorkCover, Medicare or DVA claims, a referral may be necessary.
How many sessions will I need to feel the results?
Many patients feel improvement after just one to two sessions, though chronic issues may require a short treatment plan. Your physio will assess and recommend the ideal number of sessions based on your condition.
How much does dry needling or acupuncture cost?
Costs vary depending on whether dry needling is part of a physiotherapy session or a standalone service. Private health rebates may apply. Contact us on 02-9606 8258 for exact pricing.
Spine Physiotherapy
What is spinal decompression therapy and how does it work?
Spinal decompression is a non-surgical treatment that gently stretches the spine to relieve pressure on compressed discs or nerves. At New Age Physiotherapy, we use this technique to treat issues like sciatica, herniated discs and lower back pain.
Can physiotherapy help relieve sciatica pain?
Yes. Our highly-trained physios use manual therapy, exercise rehab and decompression techniques to reduce sciatic nerve pressure, ease inflammation and restore mobility without the need for surgery or medication.
What are the benefits of spinal decompression for lower back pain?
Benefits include:
- Reduced nerve pressure
- Improved disc hydration and healing
- Less pain and numbness
- Improved posture and movement
It’s a safe and effective option for chronic or recurring back pain.
What types of exercises help with sciatica and nerve pain?
We prescribe gentle, targeted movements including:
- Neural flossing techniques
- Pelvic tilts and lumbar stretches
- Core strengthening and mobility work
These exercises relieve nerve tension and support spine stability.
Is spinal decompression therapy safe and non-surgical?
Yes. When performed by a qualified physiotherapist, spinal decompression is non-invasive, safe and drug-free. At New Age Physiotherapy, we tailor each session based on your comfort and response to treatment.
Who can benefit from spine physiotherapy treatments?
Ideal candidates include those with:
- Sciatica
- Bulging or herniated discs
- Degenerative disc disease
- Chronic lower back or neck pain
- Pinched nerves
How long does it take for spinal decompression therapy to start showing results?
Many patients feel relief after just a few sessions, but chronic or complex cases may take several weeks. Your physio will reassess regularly to track progress and adjust your plan.
How much does spinal decompression therapy cost?
Pricing depends on whether decompression is combined with standard physiotherapy. Private health rebates may apply. Please contact us on 02-9606 8258 for session rates or multi-treatment packages.
Hydrotherapy
What is hydrotherapy and how does it help with rehabilitation?
Hydrotherapy uses water-based exercises in a heated pool to support rehab, improve movement and reduce pain. The water’s buoyancy reduces strain on joints while the warmth enhances blood flow and flexibility.
What conditions can be treated with hydrotherapy?
Hydrotherapy is beneficial for:
- Arthritis and joint pain
- Post-surgical rehab (eg hip/knee replacement)
- Back or neck pain
- Neurological conditions
- Balance and mobility issues
- Chronic pain or fibromyalgia
Is hydrotherapy safe for people with joint or mobility issues?
Yes, hydrotherapy is very safe and beneficial for people with joint pain, arthritis or mobility challenges. The water’s buoyancy reduces pressure on joints and muscles, allowing for low-impact movement, improved range of motion and pain-free rehabilitation in a controlled environment.
Do I need to know how to swim to take part in hydrotherapy?
No, swimming skills aren’t required for hydrotherapy. All exercises are done in shallow, heated pools under physiotherapist supervision. The focus is on gentle, supported movements tailored to your abilities, with flotation aids and handrails available for added safety and comfort.
What should I bring or wear to a hydrotherapy session?
Please bring:
- Swimwear
- A towel
- Non-slip pool shoes (if preferred)
We also recommend a water bottle and a change of clothes.
Do I need a referral to start hydrotherapy?
A referral is not necessary for private hydrotherapy sessions. However, if you are claiming through Medicare, DVA, WorkCover or other third-party funders, you may need a referral from your GP or specialist. Contact New Age Physiotherapy to check based on your situation.
How often should I do hydrotherapy for the best results?
Frequency depends on your condition and treatment goals. Most people benefit from one to two sessions per week initially. Your physiotherapist will create a personalised program and adjust session frequency based on your progress, pain levels and how your body responds to treatment.
How much does hydrotherapy cost?
Session costs depend on the type (individual vs. group). Private health rebates are available under physiotherapy extras. Some clinics also offer multi-session packages or group rates. Call New Age Physiotherapy on 02-9606 8258 for current pricing options.
Vertigo Physiotherapy
What is vertigo physiotherapy and how does it work?
Vertigo physiotherapy, also known as vestibular physiotherapy, treats dizziness, imbalance and inner ear disorders. It uses targeted head, eye and body movements to retrain the brain and inner ear, helping you regain balance, reduce vertigo episodes and restore confidence in movement.
What causes vertigo and dizziness?
Common causes include:
- Benign Paroxysmal Positional Vertigo (BPPV)
- Vestibular neuritis or labyrinthitis
- Inner ear dysfunction
- Migraines
- Neck dysfunction (cervicogenic dizziness)
Your physiotherapist will assess your symptoms and determine the root cause before designing a personalised treatment.
Can physiotherapy help with balance and inner ear disorders?
Yes. Vestibular physiotherapy is effective in treating BPPV, dizziness and balance issues. With a tailored program, patients often experience improved stability, reduced falls and greater mobility in daily life.
What is vestibular rehabilitation therapy (VRT)?
VRT is a specialised physiotherapy program designed to treat vestibular disorders. It involves:
- Gaze stability exercises
- Balance retraining
- Canalith repositioning manoeuvres (for BPPV)
- Habituation exercises
How long does it take to see improvement with vertigo physiotherapy?
Some patients feel relief after one or two sessions, especially with BPPV, while others may need four to six sessions depending on the severity and cause of their symptoms.
Do I need a referral to start vestibular physiotherapy?
No referral is required. You can book directly with New Age Physiotherapy. However, referrals may be needed for Medicare (EPC), WorkCover or DVA claims.
What should I expect during my first vertigo physiotherapy session?
Your session will include:
- A thorough evaluation of symptoms, medical background and balance
- Vestibular and neurological testing
- Diagnosis and treatment planning
- Initial exercises or manoeuvres (like the Epley) may be performed
How much does vertigo physiotherapy cost?
Prices vary depending on the session length and complexity. Private health rebates may apply. Contact New Age Physiotherapy on 02-9606 8258 for up-to-date fees and package options.
Fracture Clinic & Post-Fracture Rehab
What is a fracture clinic and how can it help with recovery?
A fracture clinic is a specialised physiotherapy service that supports recovery from broken bones or orthopaedic injuries. At New Age Physiotherapy, we help patients regain movement, strength and function through evidence-based rehab following casting or surgery.
Do I need a referral to visit a fracture clinic?
You can book directly, though referrals may be needed for Medicare plans, WorkCover or insurance cases.
Can physiotherapy help after a fracture or cast removal?
Yes! Physiotherapy helps to:
- Restore mobility and flexibility
- Rebuild muscle strength
- Reduce stiffness and swelling
- Prevent long-term complications
How soon should I start rehab after a fracture?
Physiotherapy often begins immediately after cast removal or surgical clearance. In some cases, gentle rehab may start while the injury is still healing. Better results and a quicker recovery are the results of early intervention.
What treatments are offered at a fracture clinic?
- Joint mobilisation
- Manual therapy
- Strength and mobility training
- Gait retraining
- Pain relief modalities (ultrasound, laser, etc.)
- Home exercise programs
Will I get a personalised recovery plan for my injury?
Yes. Every patient receives a tailored rehab plan based on the fracture location, severity, age, activity level and recovery goals.
How long does it take to regain strength after a fracture?
Most patients see steady improvement within 6–12 weeks, but full recovery can take longer depending on the injury type and compliance with rehab.
How much does it cost to visit a fracture clinic or get post-fracture physiotherapy?
Costs depend on treatment type and session length. Private health insurance, EPC plans and WorkCover may cover part or all of the cost. Contact us on 02-9606 8258 for a detailed fee schedule.
Low Level Laser Therapy
What is low level laser therapy and how does it work?
Low Level Laser Therapy (LLLT) uses non-invasive light energy to stimulate tissue repair, reduce inflammation and relieve pain. It penetrates deep into cells to accelerate healing and support cellular regeneration.
What conditions can be treated with laser therapy?
- Soft tissue injuries (sprains, strains)
- Tendonitis and bursitis
- Joint pain and arthritis
- Post-operative healing
- Neck or back pain
- Nerve pain and sciatica
- Plantar fasciitis and heel pain
Is low level laser therapy safe and does it hurt?
Yes, low level laser therapy (LLLT) is completely safe and approved for clinical use. It’s non-invasive, painless and has no known side effects when applied by a trained physiotherapist. Most patients feel little to no sensation during the treatment — just a gentle warmth or tingling.
How much does low level laser therapy cost?
The cost of low level laser therapy varies by session duration and treatment area. Package options and health fund rebates may also be available. Contact New Age Physiotherapy on 02-9606 8258 or email: admin@newagephysio.com.au for accurate pricing.
How many laser therapy sessions will I need to see results?
Many patients notice improvements within two to four sessions, especially for minor injuries. Chronic conditions may require 6–10 sessions or more for significant relief. Your physiotherapist will tailor a treatment plan based on your individual condition and goals.
Do I need a referral for low level laser therapy?
No, a referral is not required for private bookings. However, if you’re using Medicare, DVA, WorkCover or an insurance plan, a referral from your GP or specialist may be necessary for rebate eligibility.
Can low level laser therapy be used alongside other physiotherapy treatments?
Yes, LLLT works well when combined with other physiotherapy treatments like manual therapy, exercise rehab, dry needling and taping. It enhances the effectiveness of your overall recovery plan and speeds up healing when used as part of a comprehensive approach.
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